CAREERS

This is our most senior commercial & operations position within Wolfhouse reporting directly to the founders. In conjunction with the Area Academic Manager, you are charged with leading from the front in every definition of the phrase growing the Wolfhouse brand within ownership expectations. This role includes business development and innovation, commercial & financial KPI management, campus environment management, team culture & development management, resourcing and recruitment, canine experience and satisfaction, customer and public relations, management of CRM platforms and local marketing management across all of Brisbane. Potential Area Operations Managers will have significant experience in delivering global commercial results, team leadership, animal/business/retail management and naturally, this role is a permanent employment and salaried position with global and individual bonusable KPIs.

This is our most senior operations position on campus charged exclusively with ensuring operations align with the achievement of Campus KPIs; both commercial and non-commercial. All operations team report directly to this leadership team member to ensure consistent direction and achievement of operational planning within a fast paced, disciplined & passionate workplace. Leading your team to achieve Campus KPIs will require proven experience in delivering on commercial KPIs such as traffic/occupancy, wages spend and revenue. Whilst achieving non-commercial KPIs will require operational support of the Academic program, management of the canine experience, management of customer and content engagement, management of canine and human safety and environment in a unique bespoke workplace and of course, leadership in team engagement, development and succession planning. This is a permanent salaried position leading the achievement of team/campus wide bonusable KPIs.

A casual employment role that contributes to achieving operational bonusable KPIs and introduces a team leadership and operational management function too. Senior Adventure Coordinators are recognised as experienced operational team members who lead from within and set the standard for operational team members on campus. Expected to excel in all Adventure Coordinator tasks, SAC's are the operational right hand of the Operations Manager and can expect to be delegated more senior tasks such as end to end content creation, complex customer consultations, campus tours and front end/customer service management. Excel in this role and learning the ins and outs of the Campus Operations Manager role will come naturally in your development.

If you're fresh out of or enrolled in the NDTF cert, a proven dog handler or simply crushed the handling elements of being an Adventure Coordinator, this is your next career move. Alongside Adventure Coordiantors you are responsible for safety within each territory on campus. Its a toothy, gritty, hardcore role where you are surrounded by the dogs; here you will discover if you are truely passionate about a canine career or just playing at one. Whether its providing developmental coaching to dogs still gaining the confidence to socialise, identifying canine body language that could result in reactivity or managing the rotation of certain Elemental Wolf classes, you will be responsible for your territory's safety. Do that well and the Academic team will start looking at you to assist in their objectives of delivering canine education on your road to being a Campus Teacher! This is a casual employment position contributing to achieving  operational bonusable KPIs.

A casual employment role that contributes to achieving operational bonusable KPIs, it covers a wide range of operational tasks. From executing the operational plan for the day's canine experience and enrichment, to consulting with families checking in and checking out of campus, capturing content and execution social media tasks in this role you'll get a taste of every operational function on campus! It’s a very diverse role where your tasks change daily. No role is better suited to commence your career with Wolfhouse than an Adventure Coordinator. Need proof? Our current Area Academic Manager, the most senior canine educator at Wolfhouse, started with us almost immediately after opening as an Adventure Coordinator and in her journey she has experienced every role above her that we offer; a true testament to our ability to develop team members in this industry. You'll find very similar stories to this throughout all of Wolfhouse!

A casual employment role that’s perfect for high school and university students! Mainly operating in the later afternoon, this role is perfect for those wanting exposure to what a career at Wolfhouse and working with dogs looks like! Firstly, you’ll support the team in maintaining the health of the environment and also assist in completing team objectives. There are small retail and administration components, but mostly your time will be spent on campus, maintaining perfection and cleanliness in the campus environment!